Frequently Asked Questions

We'd love to hear from you if you have a question. Please let us know at support@sportsinjuryfix.com. Alternatively, we've answered a few of the frequently asked ones below. Business/Therapist/Specialist FAQs are listed on the second half of the page.

Why should I use the site?

• Find specialists that can either treat your injury or help prevent you from getting one.

• All relevant professions included, we don't like silos.Not restricted to one profession e.g. Physio.

• Multiple filter options, including the ability to filter by sports or injury specialism and the ability to see and leave reviews.

• It's free

How does it work?

It is free to search for sports injury specialists. You are able to filter the results by location, distance, service required, injury, private health insurances accepted, and expertise in treating injuries associated with a particular sport.

You can save the details of your injury, along with information about previous injuries for future use by creating an account. This saves the frustration of having to explain this each time and providing important information for any treatment.

How should I choose a specialist?

It can be confusing to know who to go with so take your time and be open-minded. The best person might not come from your first choice profession. Feel free to contact and meet more than one provider, use the reviews on this website and don't be afraid to say no if it doesn't feel right. If there is no improvement in your injury then most specialists will be happy to recommend a different approach to take or refer you to someone else. Read our blog post to help you decide who to see.

We only want responsible, professional and helpful specialists on Sports Injury Fix and thus please write a review of whoever you choose to help inform the decisions of others.

Do I need to sign up?

No. You are free to search the site. If making an online booking then you will be asked to create an account in order to manage your booking.

Is it free?

Yes. The website has been set up in response to frustrations with trying to find good treatment for sports injuries so we created a website that put it all in one place, explained the options and was free to access. Therapists have listed their prices if you wish to book a treatment with them.

 
 

Therapists & Businesses

 
How can Sports Injury Fix help me and my business?

Sports Injury Fix is the platform for therapists and trainers. We provide solutions for the needs of the modern therapist/trainer whether you are a student, sole trader or a growing business. For example you can get paid for no shows, succeed online, and save an hour a day with less admin through our bookings, notes and payments solutions.

If you already have bookings/notes software you can link it and still benefit from the listing, learning and unrivalled support. You can see why, how and all the features and benefits here.
How do I sign up?

You can see plan and pricing options here or you can sign up directly here.

Who can sign up?

Sports Injury Fix is limited to Physiotherapists, Personal Trainers, Sports Therapists, Soft Tissue Therapists, Sports Rehabilitators, Strength and Conditioning coaches, Osteopaths, Chiropractors and Podiatrists/Foot health professionals. All will need to be able to provide copies of relevant insurance and qualification documentation

I do not just treat sports injuries so is this for me?

As long as you have relevant knowledge of one or more sports and/or relevant injuries then you can benefit from the platform. If you have no knowledge or expertise in sports injuries then this is not the platform for you though our whitelabelled booking system sif.health will be of relevance. Enquire atinfo@sportsinjuryfix.com

I am a mobile therapist can it work for me?

Yes you can certainly take advantage of being part of the platform and the benefits it brings. You can see plan and pricing options here or you can sign up directly here.

Can I have multiple locations?

Yes. Simply create an account and once complete you can add as many locations as you like for free via your dashboard.

Can I transfer over patient records and notes from other systems and do you charge?

Yes you can transfer over patient records and notes and no we do not charge for this. We just need the records in a CSV file or failing that then an Excel or equivalent format and we can load them in for you to make it as easy as possible. There is no charge for this service.

I'm a member already, where can I find in-depth FAQs?

Login to your business account and the FAQs link in the footer will automatically change to the in depth FAQs for the therapists. Also you can find it via the lefthand menu from your business dashboard.